Describe a situation of conflict at your current (or previous) employer. Using at least three steps from the reading, explain how it could have been resolved more effectively.
A major situation of conflict that took place last year was when the appraisals and yearly increments were floated.
As per me I deserved at least 10% more increment and as per the HOD I was being fairly marked and my salary was justifiably raised. This created conflict and disagreement between me and the management.
It could have been solved much more effectively if the following three steps were followed:
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