Question

Describe a situation in which you worked as part of a team. What role did you take on? What went well and what didn't?

Have you ever had difficulty with a supervisor or instructor? How did you resolve the conflict?  

Answer 1

I was heading a research team in which conflict arose between the members, one of the members had a disagreement with my supervisor. I couldn't take side of one member and blame the other as the matter was very sensitive and it was a personal matter between the group members, and it had nothing to do with the office situation. Moreover, one of them was my colleague and the other was my supervisor.

I had to use the avoidance conflict resolution model to solve this conflict. I avoided their conflict and asked them to solve the conflict themselves and not bring personal matters into work. I had to remain passive to their person conflicts which they had for several days. Eventually as i kept myself out of the situation, they later kept their differences aside and started to cooperate in the team as earlier.