Question

Think of a conflict you have had recently or that you observed among others that you feel was resolved in a positive manner. Next, think of a conflict you have had or observed that did not resolve positively. What was the difference?Compare and contrast the characteristics that led to a positive resolution in one situation and a negative or no resolution in the other situation.

Answer 1

Conflicts are common in an organisation where people of different cultures and mindsets work. Some conflicts might have positive result and some negative. For example a conflict arose when an employee refused to do certain work and this made the office into two groups. This results in agitations which might turn negative for the organisation. If a member of the management involves and settles the conflict, it will be positive but some conflicts cannot be settled and will have a negative impact on the team. Hence conflicta might be positive or negative