Question

Why is workforce diversity important in HCOs? Why are some ethnic groups and women underrepresented in higher-paying positions? What are the steps that can improve diversity?

Answer 1

Workforce diversity is important in HCOs as this will lead to an efficient functioning of the organization because the client population is diverse, hence if the workforce is also diverse it can communicate and understand the culture of the clients and lead to efficient delivery of the services. Some ethnic groups and women underrepresented in higher-paying positions due to discrimination and stereotypes. Steps that can improve diversity is increased transparency in the hiring of employees and having a fair policy for the appointment with feedbacks for improvement.