Question

Explain how a manager can be an effective listener.

Answer 1

An effective manager is above all a good listener. While a strong intellect, excellent analytical skills and strategic vision are often cited as core competencies of a good manager, the ability to listen, and to listen well, is often neglected.

Listening attentively not only enables managers to know and understand their team members better, but it also shows respect and helps to build stronger manager-employee relationships. During any workplace interaction, active listening demonstrates interest, builds rapport and makes your reports more open to share information with you. A manager who listens and communicates well is far more able to influence and engage with their team.

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