Organizational
Change: Change in the organization is defined as the
transition from one level to another level in order to achieve
better business results for the organization. Change comes with lot
of issues/ problems, but results in betterment of the organization/
business.
Position of
accountability or more than one person - Role of Service
Leader:
I have been taken up the role of service leader in my
organization. This role calls for the overall management of the
service function in the organization. This includes the management
of the functional team as well. The service function team comprises
of 6 employees, in which one is a manager and 5 are employees. I
have to manage the team of six people in the organization. Thus
this is a change for the team, as I was the new manager for
them,
The practical
difficulties this entail are as below:
- Interaction of each
team members: The one of the main practical difficulties
will be developing a good interaction with this new team member.
Initially we may be struggling in understanding each other due
tothis change of entry of my role as a service leader for the
department. We will struggle in developing and managing the proper
interaction among all of us.
- Changes in Working
style of each member: Due to arrival of me as a new
service leader, the each member will have the impact of this change
in their routine activities and they needs to bring some changes in
their routine way of working in order to suit to my way of working,
as manager generally aligns the department working as per his
working style. This will be a big change for the team members and
it will take some time to adjust for each members.
- Adjustment of me and
team in this new role: We are in new role myself as well
as the team faces me as a new leader. So we all needs to be adjust
with each other, so that we are all are on the same page. This is a
big change and it needs to be manager properly.
Conflicts emerged and
managements: During this role various conflicts will be
emerged like
- My team members not
happy to listen my inputs: I along with my manager may
want to explain the key reason for my thought process and wants to
make them convince and resolve their conflicts if any.
- My team member wants
to perform the work in own style: The employees do not to
change their working style, but I would like to explain them the
issues of their style and the reason for adapting new process as it
has business implications. This way we will try to convince
them
- My member does not
want to listen to me: We want to involve with the team
member as much as possible, so that team member easily digested
with me and can start sharing their issues and problems with
me.