1) In 2003, Motorola released a cell phone, the RAZR, that was a
breakthrough in design and major hit with customers. The engineers,
designers, and marketers involved came from all over the company.
They made decisions independently, including developing the project
objectives, the project budget, the project schedule and assigning
tasks. The project was finished ahead of schedule and under
budget.
A. This demonstrates that teams must contain mostly creative
professionals to succeed
B. This shows the value of autonomy in teamwork
C. The team violated company policy and undermined the line of
command in a large organization
D. This demonstrates the value of functional organization
2) Gamble is the master of forming and re-forming teams
for new product launches. The teams pull expertise from various
departments. When the product launches, one person becomes the
product manager and most of the team members move on to another new
product. These teams are both:
A. virtual and project teams
B. cross-functional and project teams
C. manager-led and cross-functional teams
D. self-managed and project teams
3) The productivity of a group in the forming stage is:
A. high
B. it varies
C. moderate
D. minimal
4) Which of the following is a factor that typically contributes to
successful teamwork?
A. members work better individually than together
B. members gossip about other co-workers
C. members share the same strengths
D. member depend on each other
5) Effective communication in the workplace is essential to:
A. obtaining favorable funding terms for your business
B. being a true partner with colleagues and customers
C. identify opportunities for promotions
D. understanding the economic environment
6) You received a call from one of your company's department
managers asking you the name of the "Mexican" software developer in
your department. This is an example of:
A. language and cultural difference
B. the use of jargon
C. blatant discrimination
D. biased language
7) Abril has developed a plan for her team to reach their yearly
goal of increased productivity. She has put together a variety of
charts and diagrams to help the team visualize her plan. The team
resides in the main company building so she can assemble them in
the conference room to go over her plan. What is the best
communication channel for her to use to convey her plan to her
team?
A. a presentation
B. a message board
C. face-to-face communication
D. web-based communication
8) Which of the following types of business information are
typically appropriate to communicate via informal channels like
text message, instant message or social media?
A. meeting dates, times and locations
B. product pricing
C. company policy
D. details and project proposals
9) The directives, policy statements, and memos a manager receives
from his boss and other company leaders are considered:
A. lateral communication
B. downward communication
C. upward communication
D. diagonal communication
10) Which of the following are considered informal
communications?
A. a text message from a client letting you know that she is
running late for a meeting
B. an email from the Human Resource Department containing
information about the deadline to enroll in the company retirement
plan
C. a scope of work document that you send to a client for
approval
D. a conversation with your supervisor at a scheduled meeting
11) The NVCC college professor receives frequent emails disguised
as official business emails. They may be requests to reset a
password, to authorize additional storage space for email, or an
"official" recognition of extraordinary service. Clicking on these
links can install malware on his computer. This is called
________.
A. email fraud
B. a computer worm
C. phishing
D. a virus
12) You purchase a home pregnancy test for a friend. 6 months later
you purchase some baby clothes, bottles and the most adorable baby
blanket for that friend's baby shower. 3 months after that you
purchase some diapers and a baby swing for the same friend who just
welcomed an adorable baby girl (you're a very generous friend!).
All of a sudden you start getting coupons at home for baby
products. A sample of Parent's Magazine arrives at your door and
online you are seeing advertisements for maternity wear! What most
likely happened?
A. your data was collected from one (or more) of the companies that
you purchased baby products from and that information was sold to
other companies who also assumed (wrongly) that you were expecting
your own bundle of joy
B. the companies involved placed a virus on your computer to track
your daily habits. Based on your purchases, they assumed you were
pregnant
C. the baby company where you purchased these things must have
hacked into your account, noticed you were purchasing baby things,
and used this information to reach out to you with coupons and
other related items to increase their sales
D. your friends are playing in a not-so-funny trick on you and
sending you random baby related things
Experts are only allowed to answer 4 questions at a time, please do not downvote. :)
1. This shows the value of autonomy in teamwork: Seeing the example of motorola, we can see that having a level of independence to make rhe right judgements and decisions helped the company to have the project managed and executed within the budget and with time.
2. cross-functional and project teams: The team example we can see here is cross functional and project teams as individuals are being selected aa per various departments together and then put into the specified jobs.
3. minimal: The group functioning level at the forming stage is least or minimal as the group is just forming and starting its operations at that stage.
4. member depend on each other: We can see that out of all the options, the factor of members being dependent upon each other is the reason why team could work effectively.
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