Question

Group performance factors (Connect)

Use your knowledge of group performance factors to complete the following sentences.

The forces that create      are attraction to the group, resistance to leaving the group, and motivation to remain a member of the group.

Because your project team has a lot of other competent members, you decide to put in a little less effort than you would if the team was struggling.

Informal leadership

Social loafing

Group heterogeneity

Match each description with the corresponding group performance factor that best describes it.

Description	Group Performance Factor
You need to upgrade your company’s information technology system. The new system will impact employees across the organization and from all business functions. What type of group performance factor will be most important to the performance of the decision-making team?
Your team has been working together so long that you rarely need to take time away from production to organize and plan the group’s workflow. Members just know what to expect from each other and get things done effectively.
There are so many people in your work team that you decide to skip a weekly meeting to catch up on your email. Surely the others can handle anything that came up this week.
Your workgroup has some of the highest turnover in the company. It is difficult to get new members to stay more than a few months.

Answer 1

Informal leadership

Your team has been working together so long that you rarely need to take time away from production to organize and plan the group’s workflow. Members just know what to expect from each other and get things done effectively.

Social loafing

There are so many people in your work team that you decide to skip a weekly meeting to catch up on your email. Surely the others can handle anything that came up this week.

Your workgroup has some of the highest turnover in the company. It is difficult to get new members to stay more than a few months.

Group heterogeneity

You need to upgrade your company’s information technology system. The new system will impact employees across the organization and from all business functions. What type of group performance factor will be most important to the performance of the decision-making team?