Hospital officials tell you that the nurses are well paid, adding to your surprise about the low morale. However, your interviews reveal that the nurses themselves feel otherwise. What could be done to help?
Two Factor theory, introduced by
Herzberg might help resolve this issue as it proposes that in
addition to the pay and work environment, individuals also look for
recognition. Individuals, according to Herzberg, are not content
only wih the regular pay, no matter how high is the pay. They are
all human beings who look for more appreciation and acceptance from
their employers.
Employees feel that they are human beings and they need a human
touch. They also feel that they are not machines thus looking for
human intervention to know how well they are doing and what else
they could do. Motivation is the key word they want from their
employer apart from the pay they receive from the
employer.
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