Question

Motivating Nurses at a Hospital You have been hired by the director of a large suburban hospital to help resolve problems of poor morale that have been plaguing the nursing staff. Unfortunately, the nurses don’t find their jobs particularly interesting. As a result, turnover and absenteeism have been high, and patient care is at an all-time low. The problem is apparent to everyone; both doctors and patients have been complaining. After interviewing the nurses, you found that they believed that no one cared how well they were doing.what theories would you explain in recommending the hospital will do to resolve the problem?

Answer 1

Herzberg who introduced the Two Factor theory, suggests that individuals are not just happy with the salary or safe work conditions alone instead, they look for more recognition, appreciation, feedback etc. This human interaction will fulfill employees' psychological needs. People like to interact, know how they are doing, what else they could do and what other factors they could consider to improve their workability. In this scenario of nurses, that's what they want, recognition, appreciation and feedback.