Hospital officials tell you that the nurses are well paid, adding to your surprise about the low morale. However, your interviews reveal that the nurses themselves feel otherwise. why is this a problem?
This situation indicates that the hospital officials are unable to understand the expectations of the nursing staff. This is the major reason that why they feel that they are paying well to the nurses while the nurses feel otherwise and have a lower morale. If this situation continues then the nurses will continue to have a low morale which will directly affect the service quality provided by the hospital. It is therefore advisable that the hospital officials should talk with the nursing staff about their remuneration package and attempt to find a solution for this issue. The hospital officials should attempt to establish a solution to the payment problem through mutual understanding and negotiations. Apart from this the hospital administration may also use the non monetary incentives like recognition and awards in order to motivate the nursing staff.
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