How can an understanding of interpersonal communication theory supplement your skills and the insights you will need to succeed in your future work?
The most important thing in making
one's life successful is one's interpersonal skills. Within
interpersonal skills, communication plays a major role in work
settings by getting things done through proper communication.
Interpersonal communication does not only involve verbal
communication but also non-verbal communication such facial
expression, postures, gestures, eye contact etc. Within verbal and
non-verbal, we also have cultural considerations. Verbal
communication should also consider the slangs, dialects etc.
because different dialects have different word usage.
In a work environment, interpersonal communication needs lots of
listening and empathetic listening. The formal aspects of a
communication shouldn't be ignored because it's all about emotional
intelligence. Controlling one's emotions and channelising it during
the communication is really important in a work place.
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