Compassion is the keyword to handle an unpleasant and guilty
feeling. Getting fired would inevitably involve employee’s feelings
and emotions, since it will dramatically change someone’s life
direction. On being informed about termination, employees will need
time to rethink strategies and plan on how to started again and
what should they do to forward the news to their beloved ones.
In order to help them cope with this situation, HR leaders
should show empathy and compassion during delivery. Provide
positive words of praise and appreciation to encourage and support
them through the phase.
It is crucial to treat them with respect and demonstrate that
you are grateful for everything they have done for the
company.
Many team leaders and managers nonetheless find it challenging.
Some fear the news will be distressing and adversely affect their
reputation or their employee relationships. As a manager,emotional
responses need to be kept in control but be empathetic towards the
emotions of employees and reflect back on their responses.