Question

It is inappropriate to talk to colleagues about bad-news messages that you plan to deliver to groups of customers or employees.

True

False

.

Which of the following is the most effective practice in delivering a negative performance review?

Rita sugarcoats the bad news of poor performance while delivering a negative performance review.

Adrianne believes that it is best to avoid delivering negative feedback when poor performers are defensive.

Julia helps the poor performers of her team understand the ways in which they are hurting organizational performance.

When delivering negative feedback, George ensures to focus on attitudes and intentions rather than actions and results.

Derek uses an accusatory tone while delivering a negative performance review.

Answer 1

1. False,It is better to talk to collegaues about bad news message before delivering it to group of customers and employees. as it will not give shock to your colleagues when you announce in front of everyone.

2.Most effecrive practice while delivering a negative performance review is to make understand employee about his worst performance not blaming him as he can not do nothing like that.make them undertand the correct way to do a work so that they will able to improve their performance.

Julia helps the poor performers of her team understand the ways in which they are hurting organizational performance.- correct way