Question

A project manager should manage -------- conflict

A.functional
B.dysfunctional
C.creative
D.diverse
E.emotional

Answer 1

Ans)dysfunctional

Dysfunctional conflict is an unhealthy disagreement that arises between two parties or individuals. Handling such conflicts is a priority for a project manager. Such disputes usually occur when the parties have a difference in opinion on a technical front that finally results in silly personality clashes. For this, the project manager first tries to build the foundation for functional conflict(healthy dis-agreement) by portraying clear roles and visions to the team members. The job here is to bring all people on the same platform to have a healthy conversation on the concerned topic or issue. So we can say, he should manage Dysfunctional conflict as they are the ones where his intervention is of utmost importance.