Question

Evaluation Process

Parameters: This assignment consists of three essay questions designed to measure your understanding of the evaluation process.

What is the relationship among the four levels of evaluation? Would you argue for examining all four levels if your boss suggested that you should look only at the last one (results) and that if it improved, you would know that training had some effect?

What is the difference between cost/benefit evaluation and cost- effectiveness evaluation? When would you use each, and why?

What is the difference between cost-effectiveness evaluation and utility analysis? When, if ever, would you use utility rather than cost-effectiveness? Why?

Answer 1

The four level of evaluation are reaction, learning, behaviour and results. All of these four factors are interconnected with each other. It is very important to measure the reaction as it provides an understanding of the specific training which was received by the audience. It also includes the training for future trainees as well as it also includes identification of the specific important areas which are involved in the training provided to the trainees.

Measurement is also important because it also gives inability to learn about the specific mistakes and bad parts of the training which would be further improve. Level of evaluation and complexity can also be easily learn with the help of the specific method. Measuring reaction is very essential and the most major part of any specific process as it provides a positive support to the overall training structure

Cost benefit evaluation can be described as a systematic approach in which overall economic worth of a project as well as involved investment is measured. Type of approaches basically used in building new factories as well as upgradation of the equipment or the similar processes.
Cost effective analysis can be defined as an approach which calculates overall monetary value of all the project costs. The main difference between cost benefit evaluation and cost effective analysis that the cost effective analysis considered output which is directly produced by a project which cannot be measured in monetary terms. Finest example is the Healthcare organisation analysis of cost healthcare interventions in terms of total life saved by the specific approach.

Where utility analysis is directly allowing us to increase the specific results of training estimation whereas cost saving evaluation calculate the overall cost savings involved in training. Both of the approaches are very effective in terms of measurement of different criterions for the specific training program but using this is specific approaches is totally dependent on the organisational culture as each of the process is totally different and requires a proper culture to be executed. Utility analysis can only be performed with the help of multiple managers inside an organisation as it requires an extensive support on the research.