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Mr. Smith and Mr. Johns are having a disagreement regarding how to set up a project....

Mr. Smith and Mr. Johns are having a disagreement regarding how to set up a project. As the team leader your responsibility is to deal with this conflict in an appropriate and professional manner.

Discuss the seven steps that you would take in processing this conflict between Mr. Smith and Mr. Jones.
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Answer #1

The seven steps that I would take in processing this conflict between Mr. Smith and Mr. Jones include, (Kimberly , 2013);

· Establish open the lines of communication

· Clarify the reason behind disagreement from both the parties

· Establishing a common goal for both parties

· Finding ways to meet the common goal mutually

· Determining the barriers to the attainment of the common goal

· Making efforts to overcome the barriers

· Agree on the best way for resolving the conflict

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