Question

Project 1

Explain how your organisational systems, policies or procedures can support the development of effective work relationships focusing on communications, consultation, feedback, cultural and social sensitivity, and issue & conflict resolution. Ensure you include in your discussion the following points:

1. communicating information to support others to achieve work responsibilities
2. facilitating employees' contributions to consultation on work issues
3. providing feedback on the outcomes of consultations
4. resolution of issues raised or referral to relevant personnel
5. establish and/or implement policies to ensure that the organisation’s cultural diversity and ethical values are adhered to.

Project 2

Every organisation has its own particular cultural and ethical environment. This often gives rise to the unwritten norms regarding the organisation's style of operation and the ways management and staff make decisions, approach their work functions, interact with each other and behave within the workplace.

Effective frontline managers needing to use networks to build workplace relationships, providing identifiable outcomes for the team and the organisation. Networking means developing and managing connections for mutual benefit. It is the process of making and using a number of contacts whether for business, professional development, personal or social purposes.

To maintain effective workplace relationships, managers must conduct ongoing planning to ensure that effective internal and external workplace relationships are developed and maintained.

Effective leadership can be demonstrated through their own behaviour including:               

• professional conduct that promotes trust with internal and external contacts
• adjusting own interpersonal communication style to meet the organisation’s cultural diversity and ethical environment        
• plan for, and manage, the use of networks to support identifiable outcomes for the team and the organisation        

Write a 200 word essay (minimum) on how you believe an effective leader demonstrates these behaviours based on the 3 dot points above

Project 3 - Situational Analysis

Managers must develop and implement strategies to ensure that difficulties in workplace relationships are promptly identified and constructively resolved. While people know problem-solving skills, they are critical to their daily work, many people do not know how to resolve work difficulties effectively and avoid dealing with them.

Conflict should be dealt with sensitively and quickly. However, you should suppress any tendency to use your authority to make a unilateral decisions too quickly or to interfere in a situation that should be resolved between the individuals. Follow the problem-solving steps outlined in your Learner Guide to investigate the issue, determine whether or not you should take action and define your options for rectifying the situation.

Problems may arise when team members act individually and without regard for one another. The team leader will need to act quickly and carefully to remedy the situation through counselling, discussion and coaching.

You have a team of 5 people, of which 2 have a personality clash. You thought it would ‘blow over’ however it is now interfering with the rest of the team’s productivity. Outline how you will approach the matter considering the following 3 dot points.

Effective conflict resolution and addressing difficulties can be managed by:                          

• identifying and resolving conflicts and other difficulties according to organisational policies and procedures
• planning how to address difficulties
• providing guidance, counselling and support to assist co-workers in resolving their work difficulties     

Answer 1

Arrangement can help deal with worker's conduct, for example, strategy with the point that gives a diagram on tormenting, separation and inappropriate behavior and how these ought to be taken care of including counteraction of episodes happening and the legitimate repercussions should an occurrence emerge, this took into account the representatives to recognize what is fitting and what isn't and how they should act inside the work environment. Moreover, the assistance building up a feeling of culture of relationship working inside the working environment which advances solid relationship inside the work environment just as advance positive culture of the association that is useful for both association just as the representatives themselves.

Correspondence is about something other than trading data. It's tied in with understanding the feeling and goals behind the data. Powerful correspondence is additionally a two-way. It's not just how you pass on a message that it is gotten and comprehended by somebody in precisely how you expected, it's additionally how you tune in to pick up the full importance of what's being said and to cause the other individual to feel heard and comprehended. Something beyond the words you use, viable correspondence joins a lot of aptitudes including nonverbal correspondence, drew in tuning in, overseeing worry at the time, the capacity to convey decisively, and the ability to perceive and comprehend your feelings and those of the individual you're speaking with powerful correspondence is the paste that encourages you develop your associations with others and improve cooperation, dynamic, and critical thinking. It empowers you to convey even negative or troublesome messages without making strife or pulverizing trust.

OH&S enactment fundamentally set out rules that committed to the workers and bosses. The Act sets out the key standards, obligations and rights comparable to word related wellbeing and security. The general idea of the obligations forced by the Act implies that they spread a wide assortment of conditions, don't promptly date and give significant adaptability to an obligation holder to figure out what should be done to consent. It is pertinent to overseeing powerful working environment connections, as you should think about of your commitment obligations.

Talking about the system, policy or procedure can support the development of effective work relationships focusing on interpersonal styles, communications, consultation, cultural and social sensitivity, networking or conflict resolution, the major questions arises is that what does it need in order to be effective. In order to be able to develop & establish an effective work relationship the most important thing is to be able to contribute in the process of accepting change along with the kind or rapport amongst all the colleagues in order to be able to work in a corporative environment with others. In order to describe the terms “accepting change in the workplace” involves things such as identifying as well as accepting the implications of change, acting on the changes that had been agreed upon in order to assurance an improved work outcome etc. Talking another term of cooperative working into the consideration it cover approach such as showing respect to other colleagues irrespective of their respective roles and responsibilities, helping in order to be able to demonstrate respect towards the rights of other working colleagues, showing a good amount of respect towards the cultural as well as physical differences, the approach of working together order to assure an outcome which would be mutually productive. The ability to work with other as a team is one of the very major aspect of any defined workplace. Hence is has been said that I whichever workplace people work together a group & team of people with positive approach will be formed. Hence most of the times such workgroups or teams shown to be a natural results of people working together over a period of time, and this happened just because the people working together here share a common interest of a co-operative and productive workplace.

Factors	Definition	Associated Variables	Reason	Hereby organizational systems, policies or procedures can support the development of effective work relationships focusing on communications, consultation, feedback, cultural and social sensitivity, and issue & conflict resolution.
Systems	A system is a place where productive work took place using organizational employees, employers and executives.	Feedback Consultation	In order to make the place more productive, it is necessary to impose valuable feedback and consultation from the working group, customer group and other stakeholders associated with the system within the premises.
Policies	Policies are written rules that needed to be abiding by every individual within the premises.	Communication Cultural	Every written policy has a culture underlying it. Further, the culture significantly influences the ideology of an individual through which written policies are made.
Procedure	The procedure is a set of interrelated activities undertaken to accomplish a particular task.	Social Sensitivity Conflict Resolution	Social sensitivity is the personal ability to perceive, understand, and respect the feelings and viewpoints of others. Hereby Social sensitivity is very much essential to resolve conflict within the organization.