Question

describe the various steps you will talk to manage issues as a public relations manager

Answer 1

Public relations is the process of giving information regarding a problem and the plans made by the company to solve the problem.The steps to be taken to manage a public relations issue are--

Identify potential issues--Based on feedback from customers , vendors and employees, a public relations manager can identify a issue and then move forward to manage the problem.

Setting priorities--It is necessary to understand how to manage the issues and which step should be taken first.

Establishing a position on the issue--creating a plan of solving the problem and deciding how the issue will be presented to the public.

Developing the response--once the position has been established, it is necessary to create a response which will be shared with the party which is affected and also with the media.

Monitoring the issue--Lastly it is necessary to watch the response to the issue and see whether the plan is working or changes need to be made to the plan..