Question

What are major differences between virtual teams and onsite teams? What problems a team leader has...

What are major differences between virtual teams and onsite teams? What problems a team leader has to face in managing interpersonal relationships within a virtual team?

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Answer #1

Part 1 - Here are the differences between virtual teams and onsite teams -

  • Onsite teams have functional skills as core criteria for being selected whereas the virtual team members need to have skills beyond functional levels.
  • The virtual team members need to have discipline, learn new technologies & ability to collaborate across functionals and cultural boundaries.
  • The virtual team structure is more supportive of a flat organisation with lines of authority & hierarchy being dim. It helps to deliver results faster & bring a culture of innovation and creativity.
  • Unlike the onsite team, the leaders and managers cannot control & manage the day to day activities & monitor performances of each and every members. It has a more democratic & coaching style of leadership.
  • The onsite team have knowledge and idea-sharing in informal discussions which is lacking in the virtual teams.
  • The virtual teams have more status update and information sharing meetings but the onsite team can reduce the time for such meetings and address any operational challenge immediately.
  • The relationship-building between co-workers is much more advanced in onsite teams than virtual teams as rapport is established much faster.
  • The psychological contract is more fragile in virtual teams as compared to onsite teams.
  • Meetings can be called anytime in onsite team setups. It leads to quick decision making and problem-solving.

Part 2 - Here are the problems leaders have to face in managing the interpersonal relationship in the virtual team -

  • One of the major problems faced by the leaders is the lack of face to face interaction.
  • The management overall becomes ambiguous, time management and maintaining disciple becomes difficult.
  • It also creates problems as team members are not able to learn new technologies & collaboration across functional & cultural boundaries become tough.
  • For the leader, it becomes challenging to check & monitor each and every activity of members and hence performance appraisals become challenging.
  • It becomes difficult to schedule meetings especially when the team members are from different time zones.
  • A lot of technological barriers and difficulties exits while communicating to the virtual teams.
  • The problem solving is slow & decisions take time.
  • It becomes a problem area for the leader to establish a connection and relationship with all members. The virtual team have less informal work culture & social skills don't come into play.
  • Communication across teams, collaboration, cultural issues grievance handling are other problems which leaders face in virtual teams.

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