Question

he most common strategy for resolving organizational conflicts by which two or more parties in dispute...

he most common strategy for resolving organizational conflicts by which two or more parties in dispute with one another exchange offers until a successful solution is found is called:

A.

Whistle-blowing

B.

Arbitration

C.

Mediation

D.

Bargaining

Homework Answers

Answer #1

ANSWER: c. Mediation

Mediation is an informal way of resolving conflict. It is a process of negotiation with the help of a neutral third party, called mediator. Mediators do not find faults, make recommendations or issue orders. They just help the parties in conflict, reach a settlement by assisting with communication, and developing options by obtaining relevant information. As it is a negotiation process, so parties in dispute, exchange offers with one another, until a successful solution is found.

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