How do you establish trust and rapport with a patient with a language or cultural barrier?
ANSWER.
*Methods to establish trust and rapport with a patient with a language or cultural barrier.
* Allow an interpreter to participate in communication between nurse and a patient
with a language barrier for better understanding patient issues and plan patient
centered care.
* Use visual methods like charts,videos,flash cards etc to provide proper explanation
about health problem or procedures as a part of patient care to the patient with language
barrier.
* Healthcare provider should be knowledgable about health related cultural practices
of a patient from different culture and plan care according to that information for providing
cuturally competent care which will helps to overcome cultural barrier and establish a
trustful relationship.
* When communicating a patient with language barrier nurse should maintain good eye
contact,active listening skills and a calm approach to build rapport.
* Nurse can seek help of a co-worker from the same cultural background of the patient to
to build a trustful relationship witht the patient from different culture.
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