Question

1. What is the purpose of performance appraisals?

2. How would you measure a nurse's productivity?

3. Discuss the multiple forms that violence can take within the workplace. Why is violence prevalent in a health care environment.

Answer 1

1. Performance appraisal is a review of an employees job performance. Performance appraisal evaluate an employee skills,achievements, growth and lack of skills. Purpose of performance appraisal : *provide feedback to each person on his or her performance. *It helps to select qualified personal for promotion or transfer. *To serve as a basis for modifying or changing behavior towards more effective working habits. *It provide data to managers with which they may judge further job assignments and training. * It will improve the perfromace and profitability to organization and for employee too. Regular review helps to analyse the performance of employees and it help them to know about self . *It helps to identify areas for further training needed by employee. *Increase job satisfaction and motivation.

2. To measure productivity at work place need to do regular review on their work. We need to do performace apprisal ,it was measure a periodic formal evaluation of how well personal have preformed their duties during a specific period,it is a systematic, interpersonal, continuous process between manager and employee involving job guidelines and objectives and job description .

Performance appraisal methods used in nursing. *Rating scales.:Rating a person against set of standards ,based on job description,desired behavior ,personal traits. *Measure on patient satisfaction . *Measure re admission rate to hospital. *Measure average time for discharge of patient. *Use check list to assess the work of nurse by her supervisor. *Assessing nurses self satisfaction in job

3. Work place violence is defined as any act or threat or physical violence,harassment, intimidation or threatening disruptive behavior that occurs at work place. Types are .*Criminal intent :These violence is related to criminal forms like robbery, shoplifting . *Customer or client violence : These are related to client who arrived to work place for any purpose .Example patient arrived to hospital and make violence due to disturbed behavior or lack of satisfaction. *Worker to works violence occurred due to lack of interpersonal relationship. *Domestic violence. *Ideological violence: It is directed at organization,its people , or property for ideological,religious or political reasons.

Violence mostly occurred at health care environment is client related violence .Reason for this are: * Disturbed mental health.Mental health is the basis for behavior of person. *Withdrawal syndrome :Due to this patient may loss his behavior conscious ,leads to client become violencious . *Due to vide cultural diversity. If health care worker dont have knowledge how to work with different cultures it leads to violaceous. * lack of patient satisfaction leads to violaceous