How can managers best use the principles of effective negotiation and conflict management to resolve power struggles within healthcare settings?
(250 words)
Answer;
Negotiation is a fact of everyday work life. Whether for a company of one or one thousand, negotiations take place all day.According to Burns, effective conflict management is based on appreciating the sources of power for each party involved and knowing how and when a particular power sources could be used. Applying this concept can benefits manager to effectively negotiate in a conflict. management should also put in a place tactics of acquiring more information, to find a better solution, and to influence the other party. task conflicts are most amenable t using negotiation and conflict management techniques. these types of conflicts are less personal which allows for the parties to better understand each other.Another power struggle in the health care setting that is amenable to negotiation and conflict management techniques is conflict with patients over payments.
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