Question

In at least 100 words, using sufficient detail and depth to answer the following question:

What does the core value, individuality, mean to you?

Answer 1

Organisations are made up of their individual members whether acting in isolation or as part of a group. The work of the administrative manager is likely to entail close working relationships with a broad range of individuals each with their own perceptions, feelings and attitudes. Individual differences can foster creativity, enjoyment and satisfaction at work but can also be the potential for conflict and frustration.

Effective management of people requires not only an understanding of individual employees but also recognition of the culture and climate of the organisation. Managing relationships at work has always been a key skill, but increasing expectations of the organisation and influences of the external environment place growing pressure on individuals at work. Sensitivity to individual needs and differences, especially in terms of their resilience, becomes particularly significant when organisations embark on major change initiatives.

More than ever, effective organisational performance demands and understanding of, and response to, diversity. This necessitates a work climate that respects individual differences and treats all members of staff with dignity and mutual respect. Effective management of diversity will also entail a review of organisational processes and the execution of work. Diversity/ Individuality training should include:

• increasing awareness of the meaning, nature and scope of diversity
• education in understanding the culture and values of individual members of a workforce
• addressing biases, prejudices and stereotypes
• effective communication with all members of staff - and also customers and suppliers
• recognition of the added benefits from a diverse and fully inclusive workforce.

Diversity/individuality training will not be effective unless there is active support from the top and it is recognised as a company-wide initiative that is part of the core value of the organisation whether in the private or public sector.