Question

Select an example from a recent news story or a specific experience from your own work or personal history to demonstrate how the leadership of a company can drive quality.

300 Words or more please no copy and paste

Answer 1

An effective leadership has the ability to influence the behavior of individuals and motivate them to act in a particular way so that organizational goals are achieved. It also applies to the quality management practices that can be demonstrated by the example. The example is taken from the manufacturing setup, producing malted food for kids. Here, the issue was to implement the good manufacturing practices and circular were issued at first to the workers at different level to follow the good manufacturing practices. Though, it was not very successful and employees followed it sparingly. After observing thins, the factory manager with his team of managerial staff started following all the aspects of the good manufacturing practices and established an example by doing it on every time the team entered the factory. Further, the team in the leadership of the factory manager, spread the awareness program about the benefits of the quality practices and it transformed the rest of the employees and they also started it to follow as per the factory schedule of work. It improved the quality level as everyone started contributing in improving the quality in the organizational setting. It was only possible when the leadership implemented the idea themselves, and showed the path to rest of the employees.
There is a contagious effect of the this example in other areas of improvement. The success of the leadership, encouraged the factory manager to identify different types of waste started with the overstocking of the inventory. The leadership helped to implement proper inventory management practices so that cash trapped is freed and used for other productive activities. Besides, process steps were reorganized to eliminate the bottleneck. It further improved the quality. This kind of transformation drive, created a team of volunteers who initiated the quality improvement drive and achieved it in different areas of the operation. So, it is the leadership that helped organization to drive people and achieve the higher level of quality.