Describe how the role of the travel professional has changed since the proliferation of the Internet.
Below is how the role of the travel professional has changed since the proliferation of the internet -
1. The travel professionals are booking the travel and accommodation plans and bookings online by browsing the websites that provide the best deal to the travelers when compared to the pre-internet era where the professionals physically used to visit the booking stations to book the tickets.
2. Travel professionals are able to find huge number of options online when compared to the pre-internet era of few popular choices.
3. Travel professionals are able to provide increased customer satisfaction through wide range of options/services, discounts and rewards on bookings etc. through online bookings.
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