Question

How has the internet challenged and changed the roles of the private sector and the government through cyber attacks and public protests?

Answer 1

Today, evolving & fast-moving trends in digital techniques are leading to a dramatic change in citizens’ expectations. Citizens are modifying their approach of relating to & interacting with governmental establishments / services. The nature of these interactions is empowering , spontaneous & horizontal. In several ways, the exact opposite of the conventional bureaucratic, heirarchial & rules-based arrangements government developed in the past . Fundamental to this new kind of interaction is data: up-to-the-minute, dependable, utilizer-friendly & open data.

This requirement for data is fast becoming a core theme which applies to all facets of our evolving digital community. An instance is the domain of AI, which assures to revolutionize the society (governments included).

If utilized effectually, big data can be a powerful instrument. Various scholars have found a strong linkage between effectual data managing strategy & financial performance of firms as it aids them get to market quicker with commodities which are better aligned with consumer requirements. It has the same performance improvement prospective for the public sector with regards superior policies, more tailored governmental services, & more effectual distribution of resources. It can also lead to adverse results if utilized inappropriately, in addition to the much-discussed concern of privacy.

Commercial decisions, public policies, innovations & all options based upon big/ open data are just as good as the data’s quality they utilize. The data must be scrutinized , maintained up-to-date & functional, & safeguarded. This can’t always be done at source on account of the data sources’ variety & authenticity. Communities will want their governments to play that vital part.

Over the years, governments have at all times had a technology arm. We moved from the 1^st generation e-government to web 2.0, which provided us richer internet-based services with online apps. Now, we’re looking forward to government 3.0. But rather than being signified by a toolset/ technique, its a shift of culture which views government as a podium for enabling the development of public value. Data will be the core of this podium.