56. Which one of the following is not one of the influence
tactics?
a. control
b. pressure
c. exchange
d. inspiration
62. All but one of the following is a reason why followers
comply with their leaders even when they are wrong.
a. desire to ingratiate themselves
b. weakness and incompetence
c. fear of reprisal
d. lack of caring
63. The underlying theme of empowerment is:
a. delegating all power to employees
b. sharing power with those who need it to perform their
job
c. setting goals that everyone can achieve easily
d. centralizing decision making in the team
64. Which organizational factor contributes to
empowerment?
a. appropriate selection and training for leaders
b. appropriate selection and training for employees
c. setting high performance standards
d. removing bureaucratic barriers
65. The first step for an organization to start the
empowerment process is to:
a. identify the potential blocks to empowerment
b. train leaders
c. train followers
d. set up the right reward structure