Question

16. Which is not a characteristic of Servant Leadership? A. Listening B. Awareness C. Stewardship D. Compassion

17. Foresight is defined as: A. Taking responsibility for the future. B. Treating each follower uniquely for future interactions. C. Having the ability to predict what will happen in the future. D. Caring for followers’ futures.

18. Persuasion in Servant Leadership can be best defined as: A. Clear and persistent communication B. Coercion C. Forced compliance of followers D. Judgmental discussions

19. Which is an antecedent condition of Servant Leadership? A. Conceptualizing B. Empowering C. Content and Culture D. Helping followers grow and succeed.

20. What is an outcome of servant leadership? A. Societal Impact B. Ethical behavior C. Emotional healing D. Follower receptivity

21. Servant Leadership is unlike which approach to leadership in its training and development methods? A. Situational B. Transformational C. Leader-Member Exchange D. Adaptive

22. This form of leadership focuses on how a leader encourages others to face and deal with problems or challenges. A. Servant B. Authentic C. Transformational D. Adaptive

23. Adaptive leadership is considered to differ from which types of leadership? A. Servant and Transformational B. Team and Situational C. Skills and Behavior D. Authentic and Trait

24. Who had a large impact on Adaptive Leadership? A. Hesse B. Greenleaf C. Heifetz D. Graham

25. Adaptive leadership is not focused on? A. How to help others do their work. B. Behaviors of leaders C. Follower motivation D. Constructive reward

26. Which is not one of the four perspectives of Adaptive Leadership? A. Service Orientation B. Conceptualization C. Systems D. Biological

28. The psychotherapy perspective states that: A. Many problems people face are actually embedded in complicated interactive systems. B. People develop and evolve as a result of having to adapt to both their internal and external environment. C. Adaptive leaders serve people by diagnosing their problems and suggesting possible solutions. D. People need a supportive environment to help them to adapt more successfully to difficult situations.

30. The service orientation perspective states that: A. Many problems people face are actually embedded in complicated interactive systems. B. People develop and evolve as a result of having to adapt to both their internal and external environment. C. Adaptive leaders serve people by diagnosing their problems and suggesting possible solutions. D. People need a supportive environment to help them to adapt more successfully to difficult situations.

31. The metaphor of getting on the balcony means: A. Showing followers that you are above them. B. Getting out of your comfort zone. C. Getting a new perspective. D. Serving others above and beyond what is needed.

32. Which adaptive challenges archetype focuses on leading an organization when it has values and responsibilities that are in conflict with each other? A. Gap between espoused values and behaviors. B. Competing Commitments C. Speaking the Unspeakable D. Work Avoidance

33. To regulate distress of followers, you should not: A. Identify the weaknesses of individual followers. B. Create a holding environment C. Provide direction and norms D. Regulate personal distress

34. A leader who delegates work to their followers and allows them to begin working but begins to micromanage all steps of the process is failing in which leader behavior? A. Protect the voices from below B. Getting on the Balcony C. Maintain disciplined attention D. Giving the work back to the people

35. A leader who is afraid to confront change in the organization and provide focus for followers is failing in which leader behavior? A. Protect the voices from below B. Getting on the Balcony C. Maintain disciplined attention D. Giving the work back to the people

36. When a leader gives a voice to the out-group members, they are following which leadership behavior? A. Protecting Leadership voices from below B. Regulating Distress C. Identifying the Adaptive Challenge D. Getting on the balcony

Answer 1

16)ANS:Compassion is not a chracteristic of Servant Leadership Surprisingly, compassion is not listed as one of the top characteristics of Servant Leadership, but can be included here as the close cousin to listening. Without comassion, the servant leader can never learn and certainly has no reason to listen. Empathy – Compassionate leaders care about people.

17)ANS:Having the ability to predict what will happen in the future

18)ANS: Clear and persistent communication

Another characteristic of servant-leaders is a primary reliance on persuasion rather than positional authority in making decisions within an organization. The servant-leader seeks to convince others rather than coerce compliance. This particular element offers one of the clearest distinctions between the traditional authoritarian model and that of servant-leadership. The servant-leader is effective at building consensus within groups.

21)ANS: Leader-Member Exchange

22)ANS: Servant

23)ANS: Servant and Transformational

24ANS:. Heifetz

25)ANS:Follower motivation

26)ANS:Conceptualization

28)ANS: People need a supportive environment to help them to adapt more successfully to difficult situations.Perspective -- Adaptive leaders understand that people need a supportive environment and adapt more successfully when they face difficult problems directly, learn to distinguish between fantasy and reality, resolve internal conflicts, and learn new attitudes and behaviors.

30)ANS:Adaptive leaders serve people by diagnosing their problems and suggesting possible solutions.Perspective – Likened to the role of a physician, the adaptive leader uses his or her expertise or authority to serve the people by diagnosing their problems and prescribing possible solutions.

31)ANS:Getting a new perspective

32)ANS:Competing Commitments

33)ANS: Create a holding environment

34)ANS:Maintain disciplined attention

35)ANS; Giving the work back to the people

36)ANS:Protecting Leadership voices from below