Citizenship
Behaviour
This is an individual behaviour in
which any person or individual engages in such a task that does not
come under his or her daily routine but it can eventually help the
organization or any firm to increase its productivity and quality
this kind of behaviour is known as citizenship behaviour. This type
of behaviour is mostly not a recognized behaviour and is always
seen as voluntary help or support.
Now let us discuss how can any
organization generate citizenship behaviour
- The most important and crucial
driver that can generate citizenship behaviour within the
organization is to help and motivate its employees. We can only
expect this behaviour from our employees when they are happy
working with us and they are fully appreciated for the work they
are doing for the organization.
- Creating a bond and a strong
relationship with our employees plays a vital role in generating
and increasing citizenship behaviour among our employees. Casual
interviews about their work and experiences with the organization
will create a sense in their mind that leaders of the organization
care for them and want to improve our skills and knowledge.
- Appreciating them and rewarding
them will motivate the employees to keep working the way they are
and will also push other employees to learn about the citizenship
behaviour and what are the benefits of these voluntary acts.