Question

analyze the relationship among the three quality principles in healthcare : customer focus, continuous improvement and teamwork

Answer 1

The relationship among the three quality principles in healthcare: customer focus, continuous improvement and teamwork have to be collaborative and positive. Patients who are the customers have to be handled in a very personalized and sensitive way as this is a very responsible industry. The administrative staff of the hospital, the nurses and the physicians should collaborate with each other to provide an excellent teamwork all aimed at providing quality care to the patient. Since the medical science is every evolving the staff should be abreast with all the latest advancements including the knowledge of new drugs and diagnostic tools developed. Thus constant updating and improvement along with teamwork are required for providing quality care to the patients.