With individual lines at its various windows, a post office finds that the standard deviation for normally distributed waiting times for customers on Friday afternoon is 7.2 minutes. The post office experiments with a single, main waiting line and finds that for a random sample of 25 customers, the waiting times for customers have a standard deviation of 3.5 minutes.
With a significance level of 5 percent, test the claim that a single line causes lower variation among waiting times (shorter waiting times) for customers.
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