Question

1. When a leader uses the_____________(A. participating, B. telling, C. delegating, D. Selling)style, the leader gives employees an opportunity to help make decisions while developing their confidence. This style tends to work best with subordinates who_________ (A. have low ability and low willingness,

B. have high ability and high willingness, C. have low ability but high willingness. D. have high ability but low willingness)

2. Stacie was disappointed in Maggie’s habit of________, because while Maggie followed orders readily, she never thought about how her actions would impact the organization’s performance or whether there might be a better course of action.

A) Critical thinking

B) Uncritical thinking

3. Stephanie, a manager, came into your office last week to complain about her employees. “I just don’t get the respect I deserve,” she whined. “Don’t they understand that I’m their manager? My title alone should make them respect me more!”?

Type of power used

A) Coercive

B) legitimate

C) Referent

D) Expert

E) Reward

Answer 1

1.

A. Participating

D. Have high ability but low willingness

A leader with participating style gives power to his/her staff to participate and give inputs on company's business decisions. This style is suited for subordinates who are able but unwilling and not confident.

2.

B.Uncritical thinking

An uncritical thinker do not judge the impact of his/her actions and do not look for better alternative actions.

3.

B. Legitimate

It is the power derived from one's position in an organization. This power gives one the authority to exert control over his/her subordinates.