Question

Explain how to implement online orders. What software is available, does/can it communicate with payment systems and inventory? Why are online orders necessary? Does it save money? Or allow for more transactions to bring in more earnings? is it user friendly? what are pros and cons to having it connected to the website and business?

Answer 1

Q) Explain how to implement online orders

Ans)  Online ordering can simply be explained as the physical products are listed in the form of images and customers can access those through an interface called as online software and can order any time from anywhere and get it physical product to the hand.

To implement online orders, the first thing we need to do is that we need to make a list of all the products that could be accessible by all the customers from anywhere and at any point of time. To do so, we need to make an interface where customer can look for the products which are available with us which are physically available. The interface should also be as user-friendly as possible, then only the users will show interest to access. We can either allow the user to pay the payment online or by cash at the time of delivery.

Q) What software is available?

Ans) There is no specific software available for online ordering.  We call it an E-commerce application. We need to design or develop the application using varieties of programming languages and implement it. The application should be available online so that the customers can access if from anywhere and at any time. The application name is online E-commerce application.

We can use ".net / node js / php / html ...' and many more languages available.

Q) Does it communicate with payment and inventory?

Ans) Yes, for both.

we can make the application that could accept the payment from the customers online through payment gateways. The payment gateway is an optional thing, that depends on the business owner point of view. If he wants to get the payment at the time of order, we can connect it with the payment gateway, if not, not required.

Inventory option is must, because we need to keep track of the products available with us and the products which are sold online. We need to match both, then only we can make take a decision for further things from our side. If the stock is not available and we got an online order, we are unable to deliver it to the customer on time, which gets negative feedback. So, we will maintain the inventory and will cross-check with the physical and online orders will balance it.

Q) Does it save money? or allow for more transactions to bring in more earnings?

Ans) Save Money? Yes in some cases and No in some cases. The reason was, if the shop is far away from us, at that point of view it is yes. If the shop is nearer for us, we can go and purchase it if it is available for physical sales.

More Transaction will happen doubtlessly with the online ordering is, It saves us time, and with accessibility option for us. If more transactions increases, earning will also increase.

Q) is it user-friendly?

Ans) Yes, Exactly it was more user-friendly. It is more friendly when compare it with physical shopping. We cannot look for more products if we buy by going physically. If it is online, we can search n no of products and can decide which is required and which is not required and can order easily.

Q) Pros & Cons to connect it to website and business.

Ans) Pros:

• Online ordering provides us access to the products from anywhere and at any point of time
• Through online order, we can know all the details of the product clearly.
• Searching for the product from 1000's of products is easy
• We can take decisions whether to buy or not instantly with the help of reviews and feedbacks for old customers who are using them already
• Business sales will improve and can engage more new customers if maintained good quality
• Can maintain more stock
• Only few employees are needed

Cons:

• The first disadvantage with the online order is, it takes a few days of time to get delivered the product.
• Cannot decide the quality of the product until and unless we get it into our hand.
• It is not possible for all the customers to access a website if he/she is unemployed.
• Cant know who the seller is?
• Technical and knowledgable persons are needed to maintain all the transactions
• Delivery boys are needed separately to deliver our product.
• It takes more amount for maintenance of