Question

1. What advantages does Lenovo have from its choice of entry modes? 2. What cultural issues...

1. What advantages does Lenovo have from its choice of entry modes?

2. What cultural issues should an American-born manager at Lenovo be prepared to handle?

Homework Answers

Answer #1

1) Lenovo generally enters a new economy through foreign direct investment with acquisition or mergers of already existing firms in the host country. Lenovo buys either a part or full shares of a company or its capital in the host country to implement full control. With the acquisition of IBM, Lenovo was able to get a wider range of selling markets for its pc’s through the pre-existing IBM subsidiaries in various countries.  A few of the advantages for Lenovo through this entry mode are:   

  • Availability to the pre existing market and customers.
  • Availability to pre existing distribution channels.
  • Helped in avoiding legal and other societal complications during setting up of a new plant or buying a new land for building infrastructure if Lenovo would have entered directly into the US market.
  • Low cost on R&D for as it also acquired along with the company, any new initiatives that the host company was working on.
  • Acquiring company doesn't have to work on building a new image for itself as it feeds on the customer base and market presence of the acquired company.like lenovo did by acquiring IBM, it got an easy access to US and other markets where IBM was present.

2)Cultural issues are a very serious factor that determine the success and failure of a firm in a particular country. Similarly when Lenovo acquired IBM, it too had to face a lot of hard times due to the cultural differences in both the countries. IBM was the first international vanture for the Lenovo and hence they were not at all aware of the american way of working and thinking. A few issues an american manager working at lenovo might come across are:

  • Language barriers as majority of the junior executives might not know English.
  • hierarchy matters a lot in China. Like in America a junior can't challenge a senior in china. Thus one has to keep in mind the designation or the title of the official he is interacting with.
  • Chinese are more relationship oriented when compared to Americans, in China business relations and personal relations go hand in hand while Americans keep it professional.
  • Chinese avoid saying things that might be rude to others, in their face, the concept of face saving. While Americans prefer being bold and clear of how they feel.
  • Punctuality - chinese would never say anything rude if you go late due to their face saving mantality.they would assume you would have a genuine reason for it. But they might like to talk about the reason to help you out .

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