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Management, Looseleaf (8th Edition)- Pg. 432: 2. How do Acuity and The Container Store use principles...

Management, Looseleaf (8th Edition)- Pg. 432:

2. How do Acuity and The Container Store use principles associated with the Job Characteristics Model to motivate employees? Specifically describe.

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The job characteristics model is the Hackman and Oldham’s concept that any job can be described through five core job dimensions: skill variety – requirements for different tasks in the job; task identity – completion of a whole piece of work; task significance – the job’s impact on others; autonomy – level of discretion in decision making; and feedback – amount of direct and clear information on performance. The way elements in a job are organized (job design) impacts motivation, satisfaction, and performance.

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