Management, Looseleaf (8th Edition)- Pg. 432:
2. How do Acuity and The Container Store use principles associated with the Job Characteristics Model to motivate employees? Specifically describe.
The job characteristics model is the Hackman and Oldham’s concept that any job can be described through five core job dimensions: skill variety – requirements for different tasks in the job; task identity – completion of a whole piece of work; task significance – the job’s impact on others; autonomy – level of discretion in decision making; and feedback – amount of direct and clear information on performance. The way elements in a job are organized (job design) impacts motivation, satisfaction, and performance.
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