Question

Which of the following activities is management performing if they are at step two of the...

Which of the following activities is management performing if they are at step two of the control process?

Multiple Choice

a)measuring actual outputs resulting from the behavior of employees

b)determining whether standards are being met and deciding what to do

c)initiating corrective actions if standards are not being achieved

d)determining which standards of performance will be measured

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Answer #1

Answer: (a) measuring actual outputs resulting from the behavior of employees.

Explanation: In the management process, organizational control consists of four key steps. These are: (1) Establishing Standards of performance. (2) Measuring the performance. (3) Comparing the measured performance with the established standards. (3) Taking corrective actions if the measured performance does not matches the pre-determined standards.

Therefore, at step two of the control process, management is measuring actual outputs resulting from the behavior of employees.

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