Business process management refers to the organizational
disciplines that offer resources and tools for examining, defining,
optimizing, monitoring as well as controlling activities and
process of the business for measuring as well as driving enhanced
and improved performance of all interdependent process of the
business. The business process management has benefits and
challenges. some of them has been discussed below.
Benefits of the business process management
- Improves the business agility- implementation of business
process management provides an organization ability and speed for
meeting the changes demand and allow the firm to rectify its
business process at the initial stage of any required change
- Increase efficiency- it makes managers and their workforce
understand every step of the business activities and process, and
this enhances the knowledge leading to the process solution.
- Creates complete visibility- BPM utilizes several refined
technologies for tracking and monitoring the processes from their
initial stage to their final stages.
- Ensures security and compliance- the often-changing rules and
regulation influence the process of business, the BPM maintains a
compliant environment at workplace for securing against any threat
of theft or fraud,
In addition to this, it increases employee satisfaction,
business transferability, consistency and repeatability,
measurability and overall sustainability.
Challenges of business process management-
managing the processes of business is not an easy task, and it
needs great efforts for managing them effectively. Some of the
challenges are as below:
- Lack of commitment of leadership- making everyone understand
why changes are required needs great efforts of the leadership and
sometimes leader and its team member are not accomplished with the
desired goal, and it affects the business process.
- Less engaged employees- all employees do not agree to
completely adopt the changes, and they oppose and this opposition
hindrance the business process
- compatibility and variability- there are several variations in
the processes of the business from sites to sites. Sometimes, local
practices and customers segmentation creates variation, and this
makes the process complicated.