What is the measure of the tangible and intangible benefits of a
project?
- Improved quality
- Dependency
- Improved morale
- Feasibility
The vice president of IT is responsible for setting up a new
series of tools and databases for his company that will be used
to
manage knowledge and information. This will enable effective
decision support and reduce the risks that arise from a lack
of
knowledge resources.
What is this tool called?
- IT Tools Management System (ITMS)
- Service Knowledge Management System (SKMS)
- Knowledge Management Technology Systems (KMTS)
- IT Knowledge Management Tools System (IKMTS)
The vice president of human resources is working on an ethics
policy for his company as a result of an audit that was
initited
six months ago. As he crafts his policy, he is trying to design the
right role and action for the chief executive officer (CEO).
What should be the right role and action for the CEO to do as a
leader of the company?
- Make sure the policy addresses only staff workers in the
company.
- Target the vendors only in the policy
- Make sure the policy is supported from the top, with the CEO as
an example
- Designate a lower-level employee to sponsor the policy
What is the measure of the tangible
and intangible benefits of a project?
Answer - Feasibility - it measures tangible and intangible
benefits
The vice president of IT is responsible for setting up a new series of tools and databases for his company that will be used to manage knowledge and information. This will enable effective decision support and reduce the risks that arise from a lack of knowledge resources. What is this tool called?
Answer - Service Knowledge Management System (SKMS)
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