32) For a new employee, the probability of making an error while serving the order is 15%, while for an experienced employee the probability of making an error while serving is 2%. Suppose the restaurant is in an employee recruitment campaign, which is why 20% of employees at any time of the day are new. Also presume that the orders to be dispatched are randomly distributed among the employees What is the probability that a random order will be dispatched in error? If you receive your order and it contains an error, what is the probability that it was dispatched by a new employee? What is the probability that the order will be filled by a new employee and contain no errors?
Contingency table based on the information:
Data | Distribution | Error | No error | Orders with error | No error |
New emp | 0.20 | 0.15 | 0.85 | 0.03 | 0.17 |
Exp emp | 0.80 | 0.02 | 0.98 | 0.02 | 0.784 |
total | 1.00 | - | - | 0.05 | 0.95 |
1. P(order with error) = (0.20 * 0.15 )+ (0.80 * 0.02) = 0.03 + 0.02 = 0.05
P(order with error) = 0.05
2. P(new employee / order with error) = P(new employee and order with error)/ P(order with error)
P(new employee / order with error) = 0.03 / 0.05
P(new employee / order with error) = 0.6522
3. P(new employee and no error) = 0.20 * 0.85 = 0.170
P(new employee and no error) = 0.170
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