Question

In managing change, the process of _________ highlights the positive results, communicates the connections between new behaviors and the improved results, and keeps developing new change agents and leaders.

consolidating gains and producing more change

empowering broad-based action

generating short-term wins

anchoring new approaches in the culture

encouraging change via the guiding coalition

Answer 1

Whenever changes are being made to any process, it is important to continuously monitor the improvements at regular intervals. Only when we monitor the short term improvements, we would be able to identify the efficiency of the process and if there are any drawbacks in the implementation of these chanegs, we can modify the process to improve the results. It is important to generate short term wins to highlight the positive results of the change, and reward and recognize the people or change agents who helped achieve that win. Hence, using the credibility from short term wins, more changes could also be done. The idea here is to reinvigorate the entire change process.

Answer - generating short term wins