Question

How can we innovate and transform public services and institutions to realise sustainable development goals.

Answer 1

ANS. We can innovate and transform public services and institutions to realise sustainable development goals by the nature of the implementation challenge for public administration: i) Structural; ii) Process; and iii) Outcomes.

1. Structural

Goals and targets that require structural changes call for national governance reforms. These may include tackling corruption, enhancing capabilities, creating or strengthening institutions and investment climates, and establishing effective internal dialogue with sectors and stakeholders.Given that the developing countries may be lagging behind for various reasons in the attainment of the goals, the need for institutional reforms may become more pronounced. Even the most urgent and lifechanging goals and targets may not be implemented if corruption persists and the institutional base is weak. A great deal will depend on the strength of the political will at play. That implies the need for skilled leadership able to reconcile many interests and take charge, and follow through where necessary – the art of thinking and working politically. Some institutional changes also need to be rooted in innovation – to ensure that the implementation frameworks are streamlined and there is limited space for discretionary actions.

2. Process

Process-oriented goals and targets imply improving the way resources are allocated and programs and activities are designed. One of the shortcomings of the MDGs may have been the failure to clearly spell out the resources needed for their implementation . SDG implementation may require the capacity and leadership to reform existing global and national financial institutions and arrangements, as well as systemic change in the partnerships and agreements between different groups of interests. Effective South-South cooperation is of utmost importance for pooling resources, joining efforts and forming effective ‘toolboxes’ for SDG financing and program designs with best fit. Effective planning drawing on the best features of strategic foresight and futures thinking is one such tool used for navigating the uncertain landscape of today and tomorrow, building organisational resilience, at the same time promoting adaptiveness and flexibility.

3. Outcome

It is impossible to measure outcomes without good quality evidence, robust research and relevant case studies. A strong system of data-gathering and verification is needed. Moreover, where the government is the data collector and reporter on target and goal attainment, an open and transparent feedback system involving stakeholders is essential. To ensure that goals and targets are addressed accordingly, a monitoring and feedback system has to be established between all parties involved. Knowledge sharing is crucial for a careful and timely monitoring process.