Write a 700- to 1,050-word paper using information from the service company you work for, or a service company with which you are familiar.
Develop a central theme for your paper around service operations. Include the following in the paper:
What is the service that is provided?
What is your perception of how the service is delivered and the operations behind it?
In your opinion, how might they improve the service or the operations behind it?
Define three types of service operations discussed in the reading. Compare and contrast them.
Does your organization provide all three types, two or just one? Give details to support your answer.
TATA CONSULTANCY SERVICES COMPANY:
OPERATIONS BEHIND TCS:
THREE TYPES OF SERVICE OPERATIONS AND ITS COMPARE AND CONTRAST:
The three types of services operations that TCS provides are
Every organization needs to follow the three types of service operations in order to give the best outputs to the customers or its clients. As every business can be run in delivering the best quality based output service to its users. When it fails to deliver it may loses the change of being top organization in service industry.
Most of the service companies are depends on clients; if they fail to meet the customer needs its tough to continue its brand name in the service markets.
Every organization comes up with latest technologies and innovative ideas to grow in the market. The organization should recruit skilled, professional and knowledgeable employees to deliver the best output in service industry.
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