Managerial work is changing in all of the following ways
EXCEPT:
a. The role of managers is to help workers serve customer
needs
b. Symbolically, managers remain at the top of the
organizational pyramid
c. The title of manger is often replaced with ‘coordinator’,
‘coach’ or ‘team leader’
d. The best manager are known more for ‘helping’ and
‘supporting’ rather than for ‘directing’ and ‘order-giving’
e. More emphasis is placed on teamwork
Assure that an organization has a clear division of labour,
the duties and responsibilities of its employees are explicitly
defined, it has standard rules and procedures, it has a hierarchy
of authority, and its member selected for technical competence.
This is an example of:
a. Negative entropy
b. Scientific management
c. A bureaucracy
d. An open system
e. A closed system
Several technological trends are occurring in the new economy.
Which of the following is not one of these trends?
a. The internet, World Wide Web, computers and information
technology have transformed and continue to transform the modern
workplace
b. Computer competency must be mastered and continuously
developed as a foundation for career success
c. The rate of technological change will continue to
accelerate
d. Low-skill worker who are displaced from declining
industries will not need to re-tool their skills to find adequate
alternative employment.
e. The demand for knowledge workers with the skills to utilise
technology to full advantage is increasing
When Linda, a manger in a department store, tells someone to
do something and refers to the fact that she is the boss and
therefore the other person must do as asked, she is trying to use
_____ other person’s behavior
a. Personal
b. legitimite
c. Formal
d. Referent
e. Coercive
Managerial work is changing in all of the following ways
EXCEPT:
Symbolically, managers remain at the top of the organizational
pyramid?