Question

A common practice for HR Professionals, or an employee’s manager is to conduct an exit interview when employees leave a company. Exit interviews are conducted with the thought that employees leaving will be more candid about positive or negative things about the company, and thus provide an opportunity to improve on weaknesses and accentuate the positive. Do you believe that organizations should care about the opinions of people who are leaving? How might those opinions be relevant to employee retention?

Answer 1

Yes, I do believe that organizations should care about the opinions of people who are leaving. As they have been a part of the organization itself and they must have felt something positive or negative about the organization, its culture, team and operations. While positive feedback from those employees who are leaving would make them recognize their strengths, negative feedback given honestly will make them realize their weakness in the system which organizations can work, so that not other people can leave because of same reason, and eventually it will help in retaining employees.