Question

PLEASE ANSWER ASAP. PLEASE!

QUESTION 20

Sean has two supervisors who both provide appraisals on Sean's performance. On a scale of 1-5, both supervisors gave Sean a 4.2. It is likely that Sean's performance appraisal is __________.

		valid
		specific
		feasible
		reliable

QUESTION 21

When a performance appraisal process is valid, what does that mean?

		It is feasible to use
		It is acceptable to all parties
		It is a factual measure; it measures the process that you want to measure
		It is consistent with all other measures
		It has been shown to be reliable in all employment situations

QUESTION 22

Bree went into her performance appraisal interview expecting to hear what a great performer she was and that she was getting a promotion. Instead, her manager pointed out some important areas in which Bree needed to improve if she wanted to continue to advance in the organization. As a result, Bree plans to focus on those areas of improvement in hopes of getting the promotion next year. This is an example of the _______ reason for conducting performance appraisals.

		decision making
		development
		communication
		motivation

QUESTION 23

Which one of the following is NOT true of peers as a source of performance information?

		Peers may know the job requirements better than a supervisor in some cases.
		Peers can evaluate the ability of others to interact within the group or team better than supervisors in many cases.
		Research regarding validity of peer evaluations is overwhelmingly clear on their lack of bias.
		Peer ratings are particularly useful when supervisors do not have the opportunity to observe employees.
		All of the above are true.

QUESTION 24

Challenges to organizational training processes include all of the following except:

		Prepared workers
		Change resistance
		Justification for the costs
		Strategic congruence
		Scheduling

QUESTION 25

What psychological characteristic determines whether a person believes that he or she has the capability to do something or attain a particular goal?

		Achievability
		Temperament
		Goal matching
		Personal choice
		Self-efficacy

QUESTION 26

After training, Kyle completed MC and essay questions that tested his knowledge of the content of the training. Kyle completed a _________ assessment of training.

		reaction
		results
		learning
		behavior

Question 27

Tony thought the boss would not notice if Tony took a 2-hour lunch break when the work pace was slow. Tony was wrong. The boss was livid and reprimanded Tony in front of the entire team. As a result, Tony always makes sure he is back from his lunch break on-time. What Tony experienced was _________

		positive reinforcement
		operant conditioning
		classical conditioning
		social learning

QUESTION 28

_______ is the way that we identify, understand, and use our own emotions as well as the emotions of others to promote our working relationships.

		Emotional intelligence
		Belief development
		High level psychology
		Emotional development
		Intelligence quotient

QUESTION 29

A manager decides to give a worker three days of unpaid leave for smoking in a dynamite factory. What kind of behavior shaping was provided here?

		Positive reinforcement
		Punishment
		Extinction
		Alternative reinforcement
		Negative reinforcement

QUESTION 30

People go through ____ distinct stages when facing change, so we need to manage change through each stage.

		2
		7
		5
		4

QUESTION 31

What is the first step in building an effective work team?

		Problem identification
		Training
		Problem solving
		Evaluation of structure and team dynamics
		Climate building and goals

QUESTION 32

Which management style is known as the laissez-faire or hands-off style?

		Results driven style
		Empowering style
		Participative style
		Consultative style
		Autocratic style

QUESTION 33

Taylor was disciplined for sending a personal email using a company computer. When he reviewed the employee handbook, he could find no mention of this being an infraction. When he brought this up with his manager, he was told that he “should have known better.” The discipline of Taylor appears to violate the __________ rule for effective discipline.

		clearly communicate the standards and code of conduct to all employees
		discipline in private
		be sure that the punishment fits the crime
		document discipline

QUESTION 34

Which of the following is not a correctly paraphrased test for just cause as noted in the text?

		Was any investigation conducted fairly and objectively?
		Was the rule or order reasonably related to the orderly and safe operation of the business?
		Has the company applied its rules evenhandedly, and without discrimination?
		Did the company give a written warning as a disciplinary action to individuals who broke the rules?
		Did the company make an effort to insure that the employee did in fact violate a rule or order?

QUESTION 35

Problem employees have a _______ effect on performance.

		neutral
		positive
		negative
		nonspecific

Answer 1

20 Reliable( because both the reviews are consistent its reliable).

21 it is a factual measure, it measures the process you want to measure(as the appraisal is valid when it actually measures facts of what we wanted to measure).

22 motivation(as it's inspiring the employee to improve and work better to achieve promotion next year).

23 Research regarding the validity of peer evaluations is overwhelmingly clear on the lack of bias(peer evaluations may have some bias).