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You are a medical assistant working the front desk and one of your responsibilities is to...

You are a medical assistant working the front desk and one of your responsibilities is to screen patients for insurance. What questions will you ask when collecting these data, and will you word each question so that accurate information is received from the patient?
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Answer #1

As a responsible medical assistant I will ask the following questions to the patient for the patient screening regarding the insurance:

  • First of all what's your name and age or date of birth?
  • Are you insured if yes then tell the name of the insurance company,
  • Is it primary insurance? If yes then other plan holders with relationship to you means patient,
  • What's the policy number or group ID number?
  • Address and contact details of the insurance company?
  • Are you having any secondary insurance then tell the details.

Thus such questions will be helpful to me while screening of patients regarding the insurance.

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