Katie is admitting a 22-year-old male patient who is agitated and has a history of violence. He is clinching his fists and pacing while she is performing her assessment.
1.Start by being respectful.
Greetings How may I help you?
2.Show you want to help him, offer a quiet place for the patient to calm down.
3.I can help you...please tell me your wants and feelings.
4.I will not hurt you and you can talk to me freely.
3.loneliness, lack of social support, work environment, lack of psychological support, fear, facial expressions and behaviours of staff all affects hostility.
Increase in testosterone, decrease in serotonin also causes aggressive behaviour.
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