Question

Using a healthcare organization you know well, provide three (3) examples of each of the classes of quality measures (structure, process, and outcome).

Answer 1

Healthcare organization quality measures examples:

Structural Measures:

The ratio of providers to patients.

Whether the health care organization uses electronic medical records or medication order entry systems.

The number or proportion of board-certified physicians.

Process Measures:

The percentage of people with diabetes who had their blood sugar tested and controlled.

The percentage of people receiving preventive services (such as mammograms or immunizations).

Outcome Measures:

The rate of surgical complications or hospital-acquired infections.

The percentage of patients who died as a result of surgery (surgical mortality rates).

Improve the patient experience of care and health of populations.